Conditions d’utilisation

Terms of Service
Effective Date: February 25, 2025

Welcome to WonderJeans! These Terms of Service ("Terms") govern your use of our website (the "Site") and services. By accessing or using the Site, you agree to comply with these Terms. Please read them carefully.

1. General Terms

  • By using our Site, you confirm that you are at least 18 years old or have parental/guardian consent.

  • We reserve the right to modify or update these Terms at any time. Continued use of the Site after updates means you accept the revised Terms.

  • Any violation of these Terms may result in restricted access to our services.

2. Orders & Payments

  • All orders placed through our Site are subject to availability and acceptance.

  • Prices are displayed in CAD and may be subject to applicable taxes and shipping fees.

  • We accept major credit cards and other approved payment methods. Payments must be completed before orders are shipped.

  • We reserve the right to cancel any order at our discretion, including for suspected fraud.

3. Shipping & Delivery

  • We offer shipping across Canada. Estimated delivery times are provided at checkout but are not guaranteed.

  • WonderJeans is not responsible for delays caused by carriers, customs, or unforeseen circumstances.

  • Customers are responsible for providing accurate shipping information. Incorrect addresses may result in delays or additional fees.

4. Returns & Refunds

  • Items can be returned within 30 days of delivery if they are unworn, unwashed, and in their original condition with tags attached.

  • A $9.95 + tax return shipping fee applies to all returns.

  • Refunds are processed within 14 business days after inspection.

  • Final sale items are non-returnable.

  • Please review our Return Policy for full details.

5. Product Information & Availability

  • We strive for accuracy in product descriptions, pricing, and images. However, variations may occur due to screen settings or updates.

  • We do not guarantee the availability of any product and may discontinue or change items without notice.

6. Intellectual Property

  • All content on the Site, including text, images, logos, and graphics, is owned by WonderJeans and is protected by copyright and trademark laws.

  • You may not copy, modify, distribute, or use any content without our written permission.

7. Limitation of Liability

  • WonderJeans is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our Site or products.

  • We make no warranties, express or implied, regarding product performance or Site functionality.

8. Privacy & Security

  • Your personal information is collected and processed in accordance with our Privacy Policy.

  • We implement industry-standard security measures, but we cannot guarantee that online transactions are 100% secure.

9. Governing Law

  • These Terms are governed by the laws of Canada. Any disputes shall be resolved in Canadian courts.

10. Contact Us

If you have any questions about these Terms, feel free to reach out:

Email: thewonderteam@wonderjeans.com
Hours: Monday - Friday, 10:00 AM – 4:00 PM EST

By using our Site, you acknowledge that you have read, understood, and agreed to these Terms of Service. Thank you for choosing WonderJeans!